Let Us Assist You...
At Little Sapiens, we work hard to ensure the complete satisfaction of our customers. Please check out the answers below to some of our frequently asked questions. If the answers you are looking for are not found on this page, visit our contacts page and reach out to us anytime.
DO YOU OFFER GIFT CARDS?
We know that sometimes choosing just the right Little Sapiens gift can be tough. For those times when you aren't exactly sure which item to choose as a gift, a gift card may be the best option. To help you with this, we offer digital gift cards that can be used to purchase any Little Sapiens product. To purchase a gift card, select the gift card tab at the top of the webpage.
BASED ON RECOMMENDATIONS FROM YOU
Little Sapiens is committed to helping ensure that children have access to our products regardless of their family's financial situation. We select organizations and institutions to donate products to based on the average income of the families served by the organization/institutions. We identify individuals to donate books to based on recommendations from institutions, like schools/daycares and after school programs. If you have an organization or institution that you would like to recommend become a part of the Little Sapiens "Pay It Forward" program, please email us at email@example.com. Note that organizations and institutions may recommend themselves.
WHAT IS YOUR RETURN POLICY?
RETURNS WITHIN 7 DAYS
At Little Sapiens, we want our customers to have products that they are completely satisfied with. All products can be returned or exchanged within 7 days of receipt provided the product is in good condition. A full refund, less shipping, will be given for any item for which a refund is initiated within 7 days of receipt. To ensure a full receipt, minus shipping, is provided items to be returned must be placed in the mail within 14 days of receipt. To initiate a return or exchange please email firstname.lastname@example.org. In your email, please include your confirmation number and which item(s) you wish to return or exchange.